Refund Terms for ELECTRON-FM

Welcome to ELECTRON-FM. We value your satisfaction with our products and services. This document outlines our refund policy, ensuring clarity and transparency for our customers.

Eligibility for Refunds

At ELECTRON-FM, we offer refunds for our products and services under the following conditions:

• The refund request must be made within 30 days of purchase.
• The product must be returned in its original condition and packaging.
• Proof of purchase from ELECTRON-FM is required for all refund requests.

Non-Refundable Items

Certain items are not eligible for refunds, including:

• Products damaged due to misuse or neglect.
• Gift cards and downloadable software products.
• Any item not in its original condition, or is missing parts for reasons not due to our error.

Refund Process

Steps to Request a Refund:

If you believe you are eligible for a refund, please follow these steps:

• Contact our customer service team via email at [email protected] or call us at (123) 456-7890.
• Provide your order details and the reason for requesting a refund.
• Our team will assess your request and advise on the next steps.

Processing Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment or another method as agreed, within 10 business days.

Exchange Policy

We only replace items if they are defective or damaged. If you need to exchange a defective item for the same product, contact us at [email protected].

Contact Information

If you have any questions or concerns regarding our refund policy, please feel free to reach out:

Phone: (123) 456-7890
Email: [email protected]
Address: 1234 Innovation Drive, Suite 100, Tech City, TX 75001

Thank you for choosing ELECTRON-FM. We appreciate your business and are here to ensure your satisfaction.